Effective June 2026. This Privacy Policy applies to the HEXOSYS website (hexosys.com.au) and to enquiries and communications you have with us. We handle personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles, and, where applicable, the New Zealand Privacy Act 2020.
1 · Who We Are
HEXOSYS Pty Ltd (ABN 54 619 222 776) is an independent cybersecurity advisory, architecture and assurance consultancy serving organisations in Australia and New Zealand. References to “HEXOSYS”, “we”, “us” or “our” are to HEXOSYS Pty Ltd.
2 · Information We Collect
We collect personal information that you provide to us and information generated when you use our website:
- Contact form enquiries - first and last name, organisation, role or title, email address, area of interest and the details of your enquiry.
- Business enquiries and correspondence - contact details and any information you choose to share when engaging with us about our services.
- Email communications - the content of emails you send us and associated metadata such as sender address and timestamps.
- Technical information - limited technical and device information processed through essential cookies so the website functions correctly and remains secure. We do not currently use third-party analytics to identify, profile or track individual visitors.
3 · How We Use Your Information
We use personal information to: respond to your enquiries and provide our advisory, architecture and assurance services; communicate with you about engagements and business matters; operate, maintain and improve our website; protect the security and integrity of our website and systems; and comply with our legal and regulatory obligations.
4 · Consent and Legal Basis
Where you submit an enquiry through our contact form, you confirm your agreement to this Privacy Policy before your enquiry can be sent. We otherwise handle personal information on the basis of your consent and our legitimate business interests in operating and providing our services. You may withdraw consent at any time by contacting us, although this may affect our ability to respond to you.
5 · Disclosure of Information
We do not sell personal information. We may disclose information to trusted service providers who support our operations - such as website hosting and email providers - who are required to protect it and use it only for the services they provide to us. We may also disclose information where required or authorised by law. We never disclose client engagement details or confidential project information to third parties.
6 · Cookies and Analytics
Our website currently uses only essential technical cookies that are necessary for the site to function and remain secure. We do not currently use third-party analytics or tracking technologies to identify, profile or track individual visitors. You can control or disable cookies through your browser settings, though some site features may not function as intended if cookies are disabled. If we introduce analytics in future, we will update this policy and obtain consent where required.
7 · Storage, Security and Overseas Handling
We take reasonable technical and organisational measures to protect personal information against loss, misuse and unauthorised access, disclosure or alteration. Information may be stored or processed in Australia or, through our service providers, overseas; where information is handled outside Australia or New Zealand we take reasonable steps to ensure it is protected to a comparable standard.
8 · Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, to maintain our business records, and to meet legal or regulatory requirements, after which it is deleted or de-identified.
9 · Your Rights
You may request access to, or correction of, the personal information we hold about you, and you may ask us to delete information where appropriate. In Australia these rights arise under the Australian Privacy Principles; in New Zealand under the Information Privacy Principles of the Privacy Act 2020. To make a request, contact us using the details below.
10 · Changes to This Policy
We may update this Privacy Policy from time to time. The current version is published on this page with its effective date, and continued use of our website indicates acceptance of the updated policy.
11 · Contact and Complaints
For privacy questions, requests or complaints, contact us at admin@hexosys.com.au. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) in Australia, or the Office of the Privacy Commissioner (OPC) in New Zealand.